Frequently Asked Questions

Didn't find answers to your questions?

Yes, on the spot with OTP, MBH and K&H SZÉP cards. Unfortunately not online, so we can arrange appointments by email for this payment method.

Yes, for payment methods, you have to choose SimplePay, then choose instant transfer, and finally, follow the instructions.

The accompanying ticket costs 1800 HUF/person, which includes a ride on the roller coaster (this is transferable, but can only be used immediately and cannot be exchanged for another experience or included in the price of another package). It can be purchased online or on site and is valid for a specific day. Accompanying tickets are available for people over 6 years of age who wish to visit the park as an escort (including taking photos and videos). Children under 6 years of age are not allowed to use the VR experiences, so for children under 6 years of age, the visit is a full-price ticket purchased with an adult (over 18) and/or 18. Free for 2 persons for birthday packages and 1 person per 10 persons for class trips, all additional accompanying persons must purchase an accompanying ticket. For persons under 14 years of age, a minimum of 1 person must be 18 years of age and a minimum of 1 person must be 18 years of age. If the child is not accompanied by a player over the age of 18, an accompanying ticket must be purchased. Accompanying tickets can be purchased with a minimum of 1 full price ticket guest, not on their own, as they are also intended to avoid overcrowding for the convenience of our full price ticket guests. Parents/relatives who do not purchase an accompanying ticket can wait in the ground floor lobby.

Tickets can be purchased from the age of 6 (with parental supervision). Under the age of 6, admission is free, but only with a ticketed adult and VR games/experiences are not available. 14. Children over 14 years of age are not allowed inside the house alone and must be accompanied by an adult (see information on accompanying ticket). Size and weight limit: – VR Escape room: min. min. 130 cm / max. 130 kg – Gamer Ticket: min. 130 cm / min. 130 cm / min. leg size 32 / max. 130 kg – Adrenaline Ticket (Catapult only): max. 130 kg

We do not recommend GAMER, ESCAPE ROOM and ADRENALINE tickets for pregnant mothers, as each of these games has a game where the game masters put a belt on the players. In contrast to these, depending on the status, we can best recommend the ARENA ticket.

We strongly recommend online ticket purchase (which also includes booking an appointment), so possible waiting times can be significantly reduced. In the case of on-site ticket purchases, we cannot always guarantee that all of our tickets will be available immediately. Of course, it is also possible to buy tickets for a later date on the spot. If you cannot buy your ticket online, be sure to inquire about the available times by phone: +36 70 479 6546.

Yes, for more information check out the “Groups” tab.

No. If you don’t know when someone you want to surprise come to us with, or you’re not sure which ticket you’d like, buy a gift card that you’ll receive from us via email and all you have to do is print it out and hand it over!

Yes, our visitors with a valid Budapest Card will receive a 10% discount from the current ticket prices when purchasing tickets on site. Cannot be combined with other discounts.

We offer a 20% discount on the ADRENALIN ticket to our guests arriving with Kajla’s passport! Show your Kajla passport, and we’ll give you a stamp and even a 20% discount not only for you, but for all your friends and family members coming with you! It is important that you cannot validate it when buying tickets online, and there may not always be free space on site, so make an appointment by phone at least 1-2 days before your planned arrival: +36 70 479 6546

Photography is allowed everywhere. In fact, we are very happy to see photos of our guests on social media.

Not necessary. Showing the barcode on your phone is enough.

Yes, we have a cloakroom and a locker for your values. Both of them are free. It is compulsory to store your bags and coats in one of them.

We don’t have a separate parking lot. We would recommend the underground garage in the Jókai street, the parking lot in the Westend shopping center, or the streets nearby the Nyugati train station.

It is advisable to come in comfortable, sporty clothes that are easy to move in. For our GAMER and ESCAPE ROOM tickets, you must wear socks (if you do not have socks, you can buy them at the ticket office).

It is forbidden to bring food or drink inside the park. When purchasing a birthday package, it is possible to bring in a cake on your own, see details beloew the birthday party subpage.

It is recommended for spectacles to be worn during games as well. 99% of the frames usually fit under the viewers, however, some designer, wider frames may not. In this case, unfortunately, it must be taken down.

The building is not free of obstacles. Furthermore we would like to raise the attention of our guests that because of technical reasons, certain experiences are not usable for disabled people.

The tickets are not returnable. In the case of a vis major situation, there’s a way to replace your tickets. In this case write to the info@vrparkbudapest.hu e-mail adress.