{"id":2237,"date":"2024-08-12T11:03:03","date_gmt":"2024-08-12T09:03:03","guid":{"rendered":"https:\/\/vrparkbudapest.hu\/faq\/"},"modified":"2025-05-16T11:58:17","modified_gmt":"2025-05-16T09:58:17","slug":"faq","status":"publish","type":"page","link":"https:\/\/vrparkbudapest.hu\/en\/faq\/","title":{"rendered":"FAQ
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Frequently Asked Questions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\tDidn't find answers to your questions?<\/span>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\n\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tCONTACT US BY PHONE!\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/span>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t+36 70 479 6546\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Can I pay with SZ\u00c9P card? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, on the spot with OTP, MBH and K&H SZ\u00c9P cards. Unfortunately not online, so we can arrange appointments by email for this payment method. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can I pay by bank transfer? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, for payment methods, you have to choose SimplePay, then choose instant transfer, and finally, follow the instructions.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can accompanying parents who do not buy a ticket accompany the children? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The companion ticket costs 1800 HUF\/person, which includes a game of Beat Saber or Fruit Ninja experience (it is transferable, but can only be used immediately and cannot be exchanged for another experience or credited to another package). It can be purchased online or on site and is valid for a specific day. <\/p>

An accompanying ticket must be purchased for children over 6 years of age who wish to visit the park as an accompanying person (including taking photos and videos). Children under 6 years of age are not allowed to use the VR experiences, therefore the visit is free for children under 6 years of age in the presence of an adult (over 18 years of age) who has purchased a full-price ticket and\/or an accompanying person over 18 years of age.
In the case of a birthday package, 2 people are free, and during class trips, 1 person per 10 people is free, each additional accompanying person must purchase an accompanying ticket. <\/p>

In the case of a person under 14 years of age, at least 1 person over the age of 18 must purchase an accompanying ticket if there is no player over the age of 18 in the presence of the child. <\/p>

The companion ticket can be purchased with at least 1 guest purchasing a full-price ticket, not separately, as it is also intended to avoid overcrowding and for the convenience of our guests purchasing a full-price ticket.<\/p>

Parents\/relatives who do not purchase an accompanying ticket can wait in the ground floor lobby.K\u00eds\u00e9r\u0151 jegyet nem v\u00e1s\u00e1rl\u00f3 sz\u00fcl\u0151k\/hozz\u00e1tartoz\u00f3k a f\u00f6ldszinti lobbiban tudnak v\u00e1rakozni.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Is there an age, size or weight limit for each ticket? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Ticket purchase is possible from the age of 6 (with parental supervision). Admission is free for children under 6 years of age, but only when accompanied by a ticket-buying adult, and VR games\/experiences cannot be used. 14. A person over the age of 18 cannot be alone inside the house, the presence of an adult companion is mandatory (see information about the companion ticket).
Size and weight limits:
\u2013 VR Escape Room: min. 130 cm \/ max. 130 kg
\u2013 Gamer: min. 130 cm \/ min. 32 foot size \/ max. 130 kg
\u2013 Adrenaline (only for the Catapult): max. 130 kg <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Which games can pregnant women not use?
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We do not recommend GAMER, SABADULOSOBA and ADRENALIN tickets for pregnant mothers, as each of these games has a game where the game masters put a belt on the players. In contrast to these, depending on the status, we can best recommend the ARENA ticket. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can I book an appointment without buying a ticket? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We strongly recommend online ticket purchase (which also includes booking an appointment), so possible waiting times can be significantly reduced. In the case of on-site ticket purchases, we cannot always guarantee that all of our tickets will be available immediately. Of course, it is also possible to buy tickets for a later date on the spot. If you cannot buy your ticket online, be sure to inquire about the available times by phone: +36 70 479 6546. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Is there a group discount?
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Yes, for more information check out the “Groups” tab.
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Is it possible to buy a ticket without a date? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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No. If you don\u2019t know when someone you want to surprise come to us with, or you\u2019re not sure which ticket you\u2019d like, buy a gift card that you\u2019ll receive from us via email and all you have to do is print it out and hand it over! <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Is there a discount with the Budapest Card? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, visitors with a valid Budapest Card receive a 10% discount on the current ticket prices for on-site ticket purchases. Cannot be combined with any other discount. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Is there Kajla discount?
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We give 20% discount on the ADRENALIN ticket to our guests with Kajla passport! Show us your Kajla passport and we’ll give you a stamp in return, and even a 20% discount not only for you, but for all your friends and family members arriving with you! It is important to note that you can’t validate your ticket online and there may not always be space available at the venue, so make an appointment by phone at least 1-2 days before your planned arrival: +36 70 479 6546 <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can I take pictures? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Photography is allowed everywhere. In fact, we are very happy to see photos of our guests on social media. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Should I print my tickets? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Not necessary. Showing the barcode on your phone is enough. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Is there a cloakroom? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Yes, there is a cloakroom and lockable safe. Both are free of charge. You must deposit your coats and bags in one of these lockers. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Where can I park? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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We do not have a separate car park. We recommend the underground garage on J\u00f3kai Street, the Westend car park or the streets around Nyugati railway station. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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What kind of clothes should I wear? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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It is advisable to come in comfortable, sporty clothes that are easy to move in. For our GAMER and ESCAPE ROOM tickets, you must wear socks (if you do not have socks, you can buy them at the ticket office). <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can I take some food or drink into the park? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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It is forbidden to bring food or drink inside the park. When purchasing a birthday package, it is possible to bring in a cake on your own, see details beloew the birthday party subpage. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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It is recommended for spectacles to be worn during games as well. 99% of the frames usually fit under the viewers, however, some designer, wider frames may not. In this case, unfortunately, it must be taken down. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Can the people with physical disability move inside the building? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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The building is not free of obstacles. Furthermore we would like to raise the attention of our guests that because of technical reasons, certain experiences are not usable for disabled people. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t

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Are the tickets returnable? <\/div><\/span>\n\t\t\t\t\t\t\t\n\t\t\t<\/path><\/svg><\/span>\n\t\t\t<\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t
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Tickets are non-refundable, but in case of force majeure, tickets can be exchanged after individual assessment. In this case, please send an e-mail to info@vrparkbudapest.hu. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t